Frequently Asked Questions | Larvera

Larvera is a global, all-in-one cloud platform for nurseries and kindergartens — operated by EVYNUM (United States). It brings attendance, parent communication, health records, transport, finance, live cameras, and more into one dashboard. No dedicated hardware is required.

Larvera is built for nursery owners, administrators, teachers, and staff worldwide. Parents use a dedicated portal and mobile experience to stay connected with their child's day.

Yes. Every plan includes unlimited branches. You can manage your entire network from one owner account with centralized reporting, shared settings, and branch-level permissions.

Larvera supports 10 UI languages: Arabic, English, Spanish, French, Hindi, Italian, Portuguese, Turkish, Urdu, and Chinese — with full RTL/LTR support. It is a global cloud platform, not a regional or Saudi-only system.

No dedicated hardware is required. Larvera is 100% cloud-based — use any computer, tablet, or phone with a browser. Optional IP/RTSP cameras connect if you enable the cameras module; there is no proprietary hardware lock-in.

Yes. Start a free trial without entering payment details. Nothing is charged until the trial period ends.

Most nurseries complete initial setup within an hour: add staff, classrooms, children, and an optional marketing website. A setup wizard guides you step by step.

No. Larvera is designed for non-technical staff. If you need help, our support team is available by email and phone.

Subscriptions are billed monthly or annually in advance. Every plan includes the complete platform — all modules, unlimited branches, website, and mobile apps. Only the maximum number of enrolled children differs between plans. Larvera is luxury-grade software at competitively aggressive pricing.

Yes. During the free trial you can cancel at no charge. After billing starts, cancellation stops renewal for the next cycle. See our Terms of Service for refund details.

We accept major credit and debit cards through our secure payment partner. Enterprise billing arrangements may be available on request.

Yes. Every plan — Nest through Majestic — includes the complete platform: all 50+ modules, unlimited branches, official marketing website, Android & iOS apps, parent portal, AI assistant, live cameras (when enabled), and secure cloud hosting. Only child capacity differs.

Data is strongly encrypted in transit and at rest. Role-based access ensures staff only see what they need. Audit logs track sensitive actions. We follow strict policies for children's data — see our Children's Data Protection policy.

Larvera runs on secure cloud infrastructure with regular backups. Your nursery retains ownership of child and family data; we act as a technical processor per our Privacy Policy.

We design for GDPR-aligned practices and local requirements. Contact us for specific compliance questions for your region.

When enabled by your nursery, parents can view encrypted live feeds linked only to their child's approved classroom — never the whole nursery. Access is permission-based and fully logged. Owners can enable or disable the cameras module (and any other feature) at any time from the dashboard.

Reach us via the support email and phone shown on our website and in your dashboard. We typically respond within one business day.

Yes. The platform includes in-app guidance, help articles, and onboarding for new staff. Custom training sessions can be arranged for larger institutions.

Yes. Larvera offers mobile access for staff and parents on iOS and Android, plus a responsive web dashboard for administrators.